New features of Microsoft Dynamics CRM 2011

Microsoft Dynamics CRM 5.0(2011) also provided more features than CRM 4.0. The main features provided by the Microsoft Dynamics CRM 5.0 are as follows:

1. The new marketplace for add-ins and solutions.
2. Guided process dialog
3. Multiple forms per entity
4. Dashboards designer
5. Role-tailored design
6. User personalization
7. Cloud development
8. LINQ programming API in the SDK
9. WCF services
10. Some pre-built real-time dashboards.
11. Inline data visualizations
12. Performance and goal management
13. Out-of-the-box integration with SharePoint.
14. Field level security.
15. A tailored form experience.
16. Real-time dashboards
17. Next-generation native Microsoft Outlook client
18. Microsoft Office contextual CRM Ribbon
19. Windows Azure integration
20. Contextual Microsoft SharePoint document repositories
21. Teamwork and collaboration,
22. Microsoft Office Ribbon interface replaces menus
23. Data endpoint
24. The Microsoft Dynamics Marketplace
25. Native integration with WSS 3.0
26. Ability to create a query behind a lookup
27. Placing of a grid with child records on the parent record
28. Auto filter sorting capability like in Microsoft Office Excel
29. Customization can be packaged as solutions
30. CRM Online supports plugins in sandboxed mode
31. The ability to highlight and flag CRM records just like you can in Microsoft Outlook.
32. The new ribbon.
33. A reading pane to give you instant access to a record, just like in Microsoft Outlook.
34. The ability to create guidance and step-by-step instructions for your users through a business process.

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