Friday, January 13, 2012

Enable and Disable a user in CRM 2011

To Disable a user which is created previously in your system follow below steps:

1.  From the side navigation click on Settings.



2.  Under System, click on Administration.



3.  In the Administration window, select Users.



4. A list of users will show in the window. Select one or more users who's you want to make Disable.
5.  Click on the  button from ribbon under Records group.
6.  A confirm window will open, Click OK to confirm.



7.  After this the user will be disabled, and not seen in the list. To see that recentlly disabled user, change the view to Disabled Users to see the effect.

After this that particular user not able to login to the system.

==================================================================

To Enable again a previously disabled user follow below steps:

1.  From the side navigation click on Settings.



2.  Under System, click on Administration.




3.  In the Administration window, select Users.



4. Change the view to Disable Users. A list of users will show in the window. Select one or more users who's you want to make Enable.

5. Click on the button from the ribbon under Records group.

6.  A confirm window will occur, click on OK to confirm the operation.


7.  The user will then remove from the Disabled User View and coming to the Enabled User View, that means the user is then Enabled.

8. Select the user name without opening it.


9. Click on button from ribbon under Actions group to send a new invitation for that re-enabled user.

N.B. Without this invitation the user will be enabled but not able to login to the system.




***** Thank You *****







No comments:

Post a Comment